Returns & Exchanges


Each shirt is made to order, with many options to choose from, so I can create a shirt just for you! Because of the custom nature of our shirts, we do not process returns or exchanges, unless your item arrives damaged or we accidentally send you a different item then what you ordered.

If you DO receive a damaged or incorrect item, we must be notified within 5 business days (1 week) of delivery to receive a full refund. 

We provide detailed size measurements in photos on every listing. The easiest way to figure out your best size is to measure your favorite shirt you currently own (prior to purchasing a Mali Jane shirt, of course) and compare to the measurements of our shirts.

CANCELLATIONS: We try our best to fulfill orders as quickly as we can. Although our usual processing time is 3-5 business days, sometimes we get ahead and are able to start creating your order right away! For this reason, we cannot process cancellations after the first 24 hours of your order being placed. 


Brand new unworn jewelry with no stains, visible wear, or smells may be exchanged or returned within 14 days (10 business days) of delivery for Mali Jane credit or refund. Items must be returned in the jewelry pouch provided.

Return shipping fees are the responsibility of the buyer. We are not responsible for lost or stolen shipped items, so please insure your return package or accept responsibility of the risks.